Course Name

Managing Microsoft Teams

  • Code: MS-700
  • Duration: 4 Day(s)
  • Date: On Request
  • Price: R8, 075.00 (excl. VAT)
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Course Introduction

The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment.

In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.

Course Delivery Method

Our courses have flexible delivery options:

  • In-person classroom training at the Impactful training
    facilities

  • Virtual instructor-led training
  • Nationally: on-site at the client

Course Intended Audience

This course is intended for:

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam.

A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment.

A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices.

A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps.

A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.

Course Prerequisites

Learners should start this course already having the following skills:

  • A proficient understanding of basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices, including using PowerShell.

Course Content

  • Explore Microsoft Teams
    • Learn about Microsoft Teams capabilities, including Teams core workloads and integration with other applications.
  • Plan and deploy Microsoft Teams
    • Learn how to plan and deploy Microsoft Teams to your organization, including different Teams admin roles, available management tools, and processes to roll out Teams. Understand required licensing and how to deploy Teams clients.
  • Implement lifecycle management and governance for Microsoft Teams
    • Learn about Teams lifecycle management and governance, including different features to govern Microsoft 365 Groups, ways to assign Teams policies, and Teams preview features controls.
  • Monitor your Microsoft Teams environment
    • Learn about different reports and dashboards to monitor your Teams environment, including Microsoft 365 and Teams usage reports, Microsoft Adoption Score, Azure AD access reviews, and Microsoft 365 network connectivity dashboard.
  • Manage access for external users
    • Learn about the options to work with external users in Teams and the access controls from different places, including Azure AD, Microsoft 365, Teams, and SharePoint admin centers.
  • Implement security for Microsoft Teams
    • Learn about different security capabilities for Microsoft Teams, including Conditional Access, multifactor authentication, Safe Attachments, Safe Links, and Defender for Cloud Apps.
  • Implement compliance for Microsoft Teams
    • Learn about different compliance capabilities for Microsoft Teams, including sensitivity labels, retention policies, DLP policies, communication compliance, information barrier policy, and eDiscovery.
  • Plan and configure network settings for Microsoft Teams
    • Learn about the network requirements for Microsoft Teams and associated settings, including Network Planner, Quality of Service (QoS), configuration for location-enhanced reports, and Microsoft 365 network connectivity test tool.
  • Create and manage teams
    • Learn about creating teams from various approaches and managing teams’ settings and membership. You will also learn how to archive, restore, and delete a team.
  • Manage collaboration experiences for chat and channels
    • Learn about different controls for collaboration experiences in Microsoft Teams, including managing channel types, private channel creation, messaging policies, and channel moderation.
  • Manage apps for Microsoft Teams
    • Learn about different settings and policies to manage Teams apps, including which apps are allowed to install, which apps are pinned to users’ app bar, and whether users can upload custom apps.
  • Manage meetings and events experiences
    • Learn about different meeting solutions in Microsoft Teams, various settings and policies for Teams meetings and live events, and configuration for Audio Conferencing.
  • Configure and manage Microsoft Teams Room and Teams devices
    • Learn about the process to deploy and manage Teams devices, including devices selection, required resource accounts, devices provision, and devices management with configuration profiles and device tags, and troubleshooting common issues for Teams Rooms.
  • Manage phone numbers and settings
    • Learn about the calling solutions in Microsoft Teams and how to get and manage phone numbers with Calling Plans. You will also learn to manage voice settings for users.
  • Manage Teams Phone settings and policies
    • Learn about various features in the Teams Phone and how to configure those features, including call queues, auto attendants, caller ID, and call park.
  • Troubleshoot audio, video, and client issues
    • Learn about the troubleshooting approaches for audio, video, and client issues in Teams, including collecting appropriate logs and identifying problems with different reports and dashboards.
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Get in touch

Contact the Impactful team if you need any assistance.
Email: impactful@lrmg.co.za
Tel: +27 87 941 5764

Course Introduction

The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment.

In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.

Course Delivery Method

Our courses have flexible delivery options:

  • In-person classroom training at the Impactful training
    facilities

  • Virtual instructor-led training
  • Nationally: on-site at the client

Course Intended Audience

This course is intended for:

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam.

A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment.

A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices.

A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps.

A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.

Course Prerequisites

Learners should start this course already having the following skills:

  • A proficient understanding of basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices, including using PowerShell.

Course Content

  • Explore Microsoft Teams
    • Learn about Microsoft Teams capabilities, including Teams core workloads and integration with other applications.
  • Plan and deploy Microsoft Teams
    • Learn how to plan and deploy Microsoft Teams to your organization, including different Teams admin roles, available management tools, and processes to roll out Teams. Understand required licensing and how to deploy Teams clients.
  • Implement lifecycle management and governance for Microsoft Teams
    • Learn about Teams lifecycle management and governance, including different features to govern Microsoft 365 Groups, ways to assign Teams policies, and Teams preview features controls.
  • Monitor your Microsoft Teams environment
    • Learn about different reports and dashboards to monitor your Teams environment, including Microsoft 365 and Teams usage reports, Microsoft Adoption Score, Azure AD access reviews, and Microsoft 365 network connectivity dashboard.
  • Manage access for external users
    • Learn about the options to work with external users in Teams and the access controls from different places, including Azure AD, Microsoft 365, Teams, and SharePoint admin centers.
  • Implement security for Microsoft Teams
    • Learn about different security capabilities for Microsoft Teams, including Conditional Access, multifactor authentication, Safe Attachments, Safe Links, and Defender for Cloud Apps.
  • Implement compliance for Microsoft Teams
    • Learn about different compliance capabilities for Microsoft Teams, including sensitivity labels, retention policies, DLP policies, communication compliance, information barrier policy, and eDiscovery.
  • Plan and configure network settings for Microsoft Teams
    • Learn about the network requirements for Microsoft Teams and associated settings, including Network Planner, Quality of Service (QoS), configuration for location-enhanced reports, and Microsoft 365 network connectivity test tool.
  • Create and manage teams
    • Learn about creating teams from various approaches and managing teams’ settings and membership. You will also learn how to archive, restore, and delete a team.
  • Manage collaboration experiences for chat and channels
    • Learn about different controls for collaboration experiences in Microsoft Teams, including managing channel types, private channel creation, messaging policies, and channel moderation.
  • Manage apps for Microsoft Teams
    • Learn about different settings and policies to manage Teams apps, including which apps are allowed to install, which apps are pinned to users’ app bar, and whether users can upload custom apps.
  • Manage meetings and events experiences
    • Learn about different meeting solutions in Microsoft Teams, various settings and policies for Teams meetings and live events, and configuration for Audio Conferencing.
  • Configure and manage Microsoft Teams Room and Teams devices
    • Learn about the process to deploy and manage Teams devices, including devices selection, required resource accounts, devices provision, and devices management with configuration profiles and device tags, and troubleshooting common issues for Teams Rooms.
  • Manage phone numbers and settings
    • Learn about the calling solutions in Microsoft Teams and how to get and manage phone numbers with Calling Plans. You will also learn to manage voice settings for users.
  • Manage Teams Phone settings and policies
    • Learn about various features in the Teams Phone and how to configure those features, including call queues, auto attendants, caller ID, and call park.
  • Troubleshoot audio, video, and client issues
    • Learn about the troubleshooting approaches for audio, video, and client issues in Teams, including collecting appropriate logs and identifying problems with different reports and dashboards.

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