Course Name

Microsoft TEAMS for End Users

Course Introduction

Microsoft Teams is a full collaboration platform and gives groups of people the ability to work together productively.

Learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners.

Course Objectives

This course will give guidance on how to use the tools for chat, file sharing, meetings, and calls.

You will:

  • Understand how to collaborate.
  • Work within the team, sharing conversations, files, meetings, and useful links.
  • Utilize Teams for setting up, attending, and recording meetings.
  • Work with files within Teams.
  • Move files to and from other services such as OneDrive and SharePoint.
  • Understand the best practices to use when working with external parties.

Course Content

  • Module 1: An introduction to Teams
    • Description: In this module we will break down Microsoft Teams into its core components and explain what each is used for and when to use them. You will also be taught about the different types of teams that can be created.
    • Lessons
      • What is Teams?
      • When and how to use Teams
      • Team components
      • Creating a new Team
      • An introduction to Groups
  • Module 2: Collaborating with Teams
    • Description: You have one area to store and share all your conversations, files, meetings and links to other apps and systems that the team use regularly. It is essential to know as much about managing individual Teams as possible to ensure successful adoption and ongoing use of Microsoft Teams.
    • Lessons
      • Joining a Team
      • Permissions
      • Channels
      • Channel posts
      • @mentions
      • Channel announcements and notifications
      • Manage a channel
      • Email a channel
      • Tabs
  • Module 3: Chat within Teams
    • Description: In this module we will focus on the chat component of Teams. This area is private to you and is where you can start your chats with individuals or groups of individuals. Chat can be quickly turned into a voice or video call. You also can send attachments including Giphy’s and Stickers for a more social experience.
    • Lessons
      • Changing your status
      • Peer to peer chat
      • Pop out chat
      • Organising chats
      • Video calls
      • During a call
      • Managing a call
  • Module 4: Meetings in Teams
    • Description: In this module we will discuss the meetings section of Teams. How you can schedule a meeting from Microsoft Outlook or within Teams itself and the benefits of connecting that meeting to a channel. We will also look at the services available to you during the meeting.
    • Lessons
      • Scheduling meetings
      • Schedule a meeting from Outlook
      • Schedule a meeting from within Teams
      • Adding a meeting to a channel
      • Options during a meeting
      • Accepting external guests to a meeting
      • Who can present in a meeting?
      • Recording a meeting
      • Benefits of saving a meeting to a channel
  • Module 5: Working with files
    • Description: In this module we will discuss how to collaborate on the files that you need as a Team. We will look at the options provided, to chat about files and co-author files from within the Teams environment.
    • Lessons
      • Files in Teams
      • Adding files to a channel
      • Creating new files
      • Uploading files
      • Chat about a file
      • Co-authoring
      • Moving or copy files
      • Sharing files
      • Sync files
      • Check out files
      • SharePoint document library tab
      • OneDrive in Teams
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Course Introduction

Microsoft Teams is a full collaboration platform and gives groups of people the ability to work together productively.

Learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners.

Course Objectives

This course will give guidance on how to use the tools for chat, file sharing, meetings, and calls.

You will:

  • Understand how to collaborate.
  • Work within the team, sharing conversations, files, meetings, and useful links.
  • Utilize Teams for setting up, attending, and recording meetings.
  • Work with files within Teams.
  • Move files to and from other services such as OneDrive and SharePoint.
  • Understand the best practices to use when working with external parties.

Course Content

  • Module 1: An introduction to Teams
    • Description: In this module we will break down Microsoft Teams into its core components and explain what each is used for and when to use them. You will also be taught about the different types of teams that can be created.
    • Lessons
      • What is Teams?
      • When and how to use Teams
      • Team components
      • Creating a new Team
      • An introduction to Groups
  • Module 2: Collaborating with Teams
    • Description: You have one area to store and share all your conversations, files, meetings and links to other apps and systems that the team use regularly. It is essential to know as much about managing individual Teams as possible to ensure successful adoption and ongoing use of Microsoft Teams.
    • Lessons
      • Joining a Team
      • Permissions
      • Channels
      • Channel posts
      • @mentions
      • Channel announcements and notifications
      • Manage a channel
      • Email a channel
      • Tabs
  • Module 3: Chat within Teams
    • Description: In this module we will focus on the chat component of Teams. This area is private to you and is where you can start your chats with individuals or groups of individuals. Chat can be quickly turned into a voice or video call. You also can send attachments including Giphy’s and Stickers for a more social experience.
    • Lessons
      • Changing your status
      • Peer to peer chat
      • Pop out chat
      • Organising chats
      • Video calls
      • During a call
      • Managing a call
  • Module 4: Meetings in Teams
    • Description: In this module we will discuss the meetings section of Teams. How you can schedule a meeting from Microsoft Outlook or within Teams itself and the benefits of connecting that meeting to a channel. We will also look at the services available to you during the meeting.
    • Lessons
      • Scheduling meetings
      • Schedule a meeting from Outlook
      • Schedule a meeting from within Teams
      • Adding a meeting to a channel
      • Options during a meeting
      • Accepting external guests to a meeting
      • Who can present in a meeting?
      • Recording a meeting
      • Benefits of saving a meeting to a channel
  • Module 5: Working with files
    • Description: In this module we will discuss how to collaborate on the files that you need as a Team. We will look at the options provided, to chat about files and co-author files from within the Teams environment.
    • Lessons
      • Files in Teams
      • Adding files to a channel
      • Creating new files
      • Uploading files
      • Chat about a file
      • Co-authoring
      • Moving or copy files
      • Sharing files
      • Sync files
      • Check out files
      • SharePoint document library tab
      • OneDrive in Teams

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