Course Name

The Roadmap to Results – KPIs and OKRs

How to measure and manage performance

Course Introduction

Participants will learn how to effectively measure and manage performance using Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs).

This workshop will empower them to align goals, track progress, and drive success in their organisations.

Course Objectives

By the end of this course, you will be able to:

  • Understand the fundamentals and differences between KPIs and OKRs.
  • Develop and implement effective KPIs and OKRs within their teams and organisations.
  • Align KPIs and OKRs with strategic objectives and goals.
  • Use KPIs and OKRs to track performance and make data-driven decisions.
  • Identify common pitfalls and best practices in the use of KPIs and OKRs.
  • Foster a culture of continuous improvement & accountability through performance measurement.

Course Content

  • Module 1: Introduction to KPIs and OKRs
    • Overview of Performance Management
      • Definition and importance
      • Historical context
    • Understanding KPIs
      • Definition and types
      • Characteristics of effective KPIs
      • Examples of KPIs across industries
    • Understanding OKRs
      • Definition and framework
      • Differences and similarities between KPIs and OKRs
      • Examples of OKRs across industries
  • Module 2: Developing Effective KPIs
    • Setting the right KPIs
      • Identify key business objectives
      • Criteria for selecting KPIs
      • Aligning KPIs with strategic goals
    • Designing Measurable KPIs
      • SMART criteria for KPIs
      • Balancing leading and lagging indicators
      • Common pitfalls and how to avoid them
    • Implementing KPIs
      • Data collection and management
      • Tools and software for KPI tracking
      • Communicating KPIs to the team
  • Module 3: Craft and implement OKRs
    • Set objectives
      • Characteristics of effective objectives
      • Align objectives with company vision and strategy
    • Define Key Results
      • Criteria for measurable key results
      • Balance ambitious and achievable targets
      • Examples and case studies
    • OKR Implementation
      • Rolling out OKRs in the organisation
      • Monitor progress and make adjustments
  • Module 4: Performance Review and Analysis
    • Conduct performance reviews
      • Analyse data and derive results
      • Adjust KPIs and OKRs based on performance
    • Data-driven Decision Making
      • Use performance data to drive strategy
      • Case studies and best practice
    • Continuous Improvement
      • Foster a culture of accountability
      • Encourage feedback and iterative improvement
      • Celebrate successes and learn from failure
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Course Introduction

Participants will learn how to effectively measure and manage performance using Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs).

This workshop will empower them to align goals, track progress, and drive success in their organisations.

Course Objectives

By the end of this course, you will be able to:

  • Understand the fundamentals and differences between KPIs and OKRs.
  • Develop and implement effective KPIs and OKRs within their teams and organisations.
  • Align KPIs and OKRs with strategic objectives and goals.
  • Use KPIs and OKRs to track performance and make data-driven decisions.
  • Identify common pitfalls and best practices in the use of KPIs and OKRs.
  • Foster a culture of continuous improvement & accountability through performance measurement.

Course Content

  • Module 1: Introduction to KPIs and OKRs
    • Overview of Performance Management
      • Definition and importance
      • Historical context
    • Understanding KPIs
      • Definition and types
      • Characteristics of effective KPIs
      • Examples of KPIs across industries
    • Understanding OKRs
      • Definition and framework
      • Differences and similarities between KPIs and OKRs
      • Examples of OKRs across industries
  • Module 2: Developing Effective KPIs
    • Setting the right KPIs
      • Identify key business objectives
      • Criteria for selecting KPIs
      • Aligning KPIs with strategic goals
    • Designing Measurable KPIs
      • SMART criteria for KPIs
      • Balancing leading and lagging indicators
      • Common pitfalls and how to avoid them
    • Implementing KPIs
      • Data collection and management
      • Tools and software for KPI tracking
      • Communicating KPIs to the team
  • Module 3: Craft and implement OKRs
    • Set objectives
      • Characteristics of effective objectives
      • Align objectives with company vision and strategy
    • Define Key Results
      • Criteria for measurable key results
      • Balance ambitious and achievable targets
      • Examples and case studies
    • OKR Implementation
      • Rolling out OKRs in the organisation
      • Monitor progress and make adjustments
  • Module 4: Performance Review and Analysis
    • Conduct performance reviews
      • Analyse data and derive results
      • Adjust KPIs and OKRs based on performance
    • Data-driven Decision Making
      • Use performance data to drive strategy
      • Case studies and best practice
    • Continuous Improvement
      • Foster a culture of accountability
      • Encourage feedback and iterative improvement
      • Celebrate successes and learn from failure

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