Course Name

Coaching and Mentoring

Guide individuals to their true potential
  • Duration: 2 Day(s)
  • Date: On Request
  • Price: R3, 750.00 (excl. VAT)
Call me back
Get Overview
Book now!

Course Introduction

This course is designed to equip managers and leaders with the essential skills and knowledge to effectively coach and mentor their team members.

By attending this course, participants will learn how to unlock the true potential of their employees, foster a supportive and growth-oriented environment, and enhance overall team performance.

Course Delivery Method

Our courses have flexible delivery options:

  • In-person classroom training at the Impactful training
    facilities

  • Virtual instructor-led training
  • Nationally: on-site at the client

Course Objectives

By the end of this course, you will be able to:

  • Understand the key principles and differences between coaching and mentoring.
  • Develop essential coaching skills, including active listening, questioning techniques, and giving constructive feedback.
  • Learn how to identify individual strengths and areas for development in team members.
  • Master the art of setting clear goals and creating actionable development plans.
  • Cultivate a coaching culture within the organisation to promote continuous learning and improvement.
  • Enhance leadership skills by adopting a coaching mindset to empower and motivate team members.

Course Content

  • Module 1: Introduction to coaching and mentoring
    • Definitions and differences
    • The purpose of coaching and mentoring
    • Benefits for individuals and organisations
    • The manager or leader as a coach-mentor
  • Module 2: Essential coaching skills
    • The situational coach-mentoring continuum
    • Active listening and effective questioning
    • Provide constructive feedback
    • Build trust and rapport
  • Module 3: Attributes of a good coach
    • Emotionally intelligent
    • Fully present, impartial, and fair
    • Curious, insightful, and perceptive
    • Affirming, growth-minded and discrete
  • Module 4: Setting up a coaching contract
    • Identify need and desire to improve performance or make a change
    • Identify need and desire to improve performance or make a change
  • Module 5: The coaching / mentoring process
    • Prepare for the coaching session
    • Elements of the GROW model
    • Other coaching and mentoring processes (ELECTRIC)
    • Develop a personal learning plan
    • Evaluate success and learning
  • Module 6: The power of question
    • Examples of good coaching questions
    • Types of questions to avoid
    • Questioning techniques
    • Facilitate and listen
  • Module 7: What to coach
    • Mindset
    • Dreams and aspirations
    • Behaviours and patterns
    • Performance
  • Module 8: Coaching for performance
    • Create a vision of the outcome
    • Define what “good” is
    • Problem solving techniques and root cause analysis
    • How to ensure accountability
  • Module 9: Coaching a team
    • How to develop a high-performing, high-value team
    • “Outside-in” and “Future-back”
    • The CID-CLEAR relationship process
    • Coaching the five disciplines
  • Module 10: Create a coaching culture
    • Encourage a growth mindset
    • Foster open communication and collaboration
    • Implement coaching practices in daily management
L❤ ve this. Share it now!

Need additional information?

We are here to support your growth every step of the way

Please call me

Get in touch

Contact the Impactful team if you need any assistance.
Email: impactful@lrmg.co.za
Tel: +27 87 941 5764

Course Introduction

This course is designed to equip managers and leaders with the essential skills and knowledge to effectively coach and mentor their team members.

By attending this course, participants will learn how to unlock the true potential of their employees, foster a supportive and growth-oriented environment, and enhance overall team performance.

Course Delivery Method

Our courses have flexible delivery options:

  • In-person classroom training at the Impactful training
    facilities

  • Virtual instructor-led training
  • Nationally: on-site at the client

Course Objectives

By the end of this course, you will be able to:

  • Understand the key principles and differences between coaching and mentoring.
  • Develop essential coaching skills, including active listening, questioning techniques, and giving constructive feedback.
  • Learn how to identify individual strengths and areas for development in team members.
  • Master the art of setting clear goals and creating actionable development plans.
  • Cultivate a coaching culture within the organisation to promote continuous learning and improvement.
  • Enhance leadership skills by adopting a coaching mindset to empower and motivate team members.

Course Content

  • Module 1: Introduction to coaching and mentoring
    • Definitions and differences
    • The purpose of coaching and mentoring
    • Benefits for individuals and organisations
    • The manager or leader as a coach-mentor
  • Module 2: Essential coaching skills
    • The situational coach-mentoring continuum
    • Active listening and effective questioning
    • Provide constructive feedback
    • Build trust and rapport
  • Module 3: Attributes of a good coach
    • Emotionally intelligent
    • Fully present, impartial, and fair
    • Curious, insightful, and perceptive
    • Affirming, growth-minded and discrete
  • Module 4: Setting up a coaching contract
    • Identify need and desire to improve performance or make a change
    • Identify need and desire to improve performance or make a change
  • Module 5: The coaching / mentoring process
    • Prepare for the coaching session
    • Elements of the GROW model
    • Other coaching and mentoring processes (ELECTRIC)
    • Develop a personal learning plan
    • Evaluate success and learning
  • Module 6: The power of question
    • Examples of good coaching questions
    • Types of questions to avoid
    • Questioning techniques
    • Facilitate and listen
  • Module 7: What to coach
    • Mindset
    • Dreams and aspirations
    • Behaviours and patterns
    • Performance
  • Module 8: Coaching for performance
    • Create a vision of the outcome
    • Define what “good” is
    • Problem solving techniques and root cause analysis
    • How to ensure accountability
  • Module 9: Coaching a team
    • How to develop a high-performing, high-value team
    • “Outside-in” and “Future-back”
    • The CID-CLEAR relationship process
    • Coaching the five disciplines
  • Module 10: Create a coaching culture
    • Encourage a growth mindset
    • Foster open communication and collaboration
    • Implement coaching practices in daily management

Are you ready to start?

Sign Up
Download Overview

Certified global best practices in the new technologies…

Amazon Web Services Impactful Partner
PeopleCert Logo
Impactful is an Accredited Oracle University Partner
Impactful Partner Microsoft logo

Get ahead with your IT and Digital Talent development

Please complete the form with your information and one of our experts will get back to you soon.

Get in touch

Contact the Impactful team if you need any assistance.

Email: impactful@lrmg.co.za
Tel: +27 87 941 5764

About LRMG

Testing Elementor conditions

Testing Elementor conditions

Testing Elementor conditions

Testing Elementor conditions

CONTACT US